Services
How I work with you.
Most founders start with an Ops Check, because it tells us both where the time and money are actually going before anyone commits to anything bigger. From there it's either me running operations for you month to month, or me building the systems and handing them to your team.
Start here
Ops Check
A structured look at how the business really runs, scored and written up, with a clear order of what to fix first.
You fill in a diagnostic, I dig into the detail with you and your team, and then I sit down with you and go through it properly. You leave with a written report you can act on yourself, whether or not you carry on working with me.
What I look at
- How much still depends on you personally
- Team structure, roles and who decides what
- Systems, processes and the tools holding them
- Financial visibility: margin, cash and reporting
- Whether the business is set up to grow from here
What you get
- A scored diagnostic across all five areas
- A written report in plain English
- A prioritised list of fixes, biggest payoff first
- A walk-through call to go over it together
- A straight answer on whether you need me beyond this
Monthly
Outsource Ops
Your part-time COO, on a monthly arrangement. I run the operational side so you don't have to hold it in your head.
This suits founders who don't need a full-time operations hire yet, or don't want one, but need someone senior making sure things happen. I work with your team directly, so they come to me with the operational questions and you get your diary back.
What that covers
- Weekly operational rhythm with you and the team
- Managing projects, suppliers and freelancers
- Hiring support, onboarding and role clarity
- Monthly numbers you can actually read
- Fixing the processes that keep breaking
How it runs
- Set days or hours each month, agreed upfront
- A standing check-in with you, usually weekly
- Remote, with in-person days where it helps
Project
Build & Handover
I build the operational backbone the business is missing, train your team to run it, and step back.
This is for founders who want it done properly once and then owned in-house. We agree the scope at the start, I build it over a fixed timeframe, and the handover is part of the job, so nothing is left sitting in my head when I go.
What I typically build
- CRM and client journey, set up and connected
- Documented processes and SOPs your team will use
- Reporting and a monthly numbers pack
- Roles, responsibilities and who signs off what
- Automations that take repeat admin off people
The handover
- Training sessions with whoever will own each system
- Written guides and recorded walk-throughs
- A support window after handover for questions
- An option to move onto Outsource Ops afterwards
Add-on
Investor-Ready Sprint
If you're planning to raise, I'll get the operational side ready for scrutiny, with clean reporting, documented processes, a clear structure chart and the operational story behind the numbers, so due diligence doesn't stall on the basics.
Application only
The Circle
A handful of founders I work alongside long term as an operating partner, on equity or revenue share. There's no public pricing and only five or six spaces at a time.
Not sure which?
Apply anyway and I'll tell you.
Pick "not sure yet" on the form. Once I can see where the business is, I'll say which of these makes sense, and I'll tell you if none of them do.